Returns & Exchanges

At RENNAI, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we accept returns on unopened and lightly used products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the products in their original packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, a refund will be issued to your original payment method within 5-7 business days.